Growth · alternatives · 2026

24 alternatives to CallTrackingMetrics

Cloud-based call tracking & unified communications platform

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. CallTrackingMetrics launched in 2020; newer entries below may have overtaken it.

1. 1
   CallZen.AI▲658

   Conversational AI for customer success

   2023 · convozen.ai · its alternatives →

2. 2
   VoiceOps▲404

   the #1 AI platform for analyzing enterprise voice

   2017 · its alternatives →

3. 3
   Talkbase▲404

   We measure why community matters

   2023 · its alternatives →

4. 4
   Talklab▲139

   AI powered chat analytics for customer insight

   2023 · its alternatives →

5. 5
   Talkstack AI▲465

   Create 1000 sales and customer support agents in a click

   2024 · dashboard.talkstack.ai · its alternatives →

6. 6
   CallRoot▲80

   Easy phone call tracking and analytics for marketers

   2018 · its alternatives →

7. 7
   Simple Analytics AI▲594

   Chat with your analytics

   2023 · its alternatives →

8. 8
   Flow▲440

   Beautiful team chat with tightly integrated task management

   2015 · its alternatives →

9. 9
   Hangouts Chat by Google▲550

   Intelligent team communication

   2018 · its alternatives →

10. 10
    CloudTalk▲71

    A virtual phone system for sales and customer service teams

    2019 · its alternatives →

11. 11
    CloudTalk for Mobile▲109

    Calling software for scaling sales and support teams

    2021 · its alternatives →

12. 12
    Phonestat▲64

    Make every call count. A tool for call centers.

    2019 · its alternatives →

13. 13
    talksprout▲90

    Get customer feedback that fuels growth

    2023 · its alternatives →

14. 14
    ChatSpark▲97

    Revolutionise your interactions

    2023 · its alternatives →

15. 15
    NovaTalks▲69

    The platform to connect with customers through messengers

    2023 · its alternatives →

16. 16
    TrackNotion▲8

    Innovative, AI-driven conversational intelligence platform

    Oct 2025 · tracknotion.com · its alternatives →

17. 17
    Talkdesk▲111

    The all-in-one call center software for small business.

    2014 · its alternatives →

18. 18
    ChatFlow▲144

    Where conversations turn into solutions

    2024 · chat-flow.app · its alternatives →

19. 19
    Call Evaluation by Insight7▲143

    Evaluate calls at scale.

    2025 · insight7.io · its alternatives →

20. 20
    CallRail▲88

    Phone Call Tracking, Recording and Analytics

    2015 · its alternatives →

21. 21
    q&ai▲99

    Analyze sales calls at scale

    2021 · its alternatives →

22. 22
    Kissmetrics▲121

    Customer engagement automation

    2017 · its alternatives →

23. 23CT
    Chatistics – Turn Telegram, WhatsApp, Messenger Chatlogs to DataFrames▲119

    2020 · masterscrat.github.io · its alternatives →

24. 24
    Talk▲81

    AI-powered, omnichannel engagement

    2023 · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →