Growth · alternatives · 2026

24 alternatives to Customer Insight for BigCommerce

Engage, provide support, and suggest products in your store

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Customer Insight for BigCommerce launched in 2020; newer entries below may have overtaken it.

1. 1
   LiveChat Product Cards for BigCommerce▲76

   Send product recommendations right in the chat window

   2019 · livechat.com · its alternatives →

2. 2
   Shopify Product Cards by Live Chat▲107

   Send product recommendations to customers via chat

   2019 · livechat.com · its alternatives →

3. 3
   Customer Insight for Shopify▲87

   Actionable info about customers in your Shopify store

   2020 · livechat.com · its alternatives →

4. 4
   Live Chat for Sales by Intercom▲412

   The quickest way to get more qualified leads

   2017 · intercom.com · its alternatives →

5. 5
   CartChat▲80

   AI customer support for ecommerce

   2023 · its alternatives →

6. 6
   Chatway▲161

   Let ChatGPT & Claude answer customer support tickets via MCP

   2024 · chatway.app · its alternatives →

7. 7
   SaleSmartly▲328

   Turn conversations across every channel into customers

   Sep 2026 · salesmartly.com · its alternatives →

8. 8
   MyAlice for WooCommerce▲124

   Manage conversations and E-commerce from one place

   2021 · userevora.com · its alternatives →

9. 9
   Chatterbox▲223

   Live chat with your to-be customers straight from your Slack

   2017 · retainly.co · its alternatives →

10. 10
    Liveo.Chat▲68

    No one wants to talk to bots, chat with your customers

    2021 · its alternatives →

11. 11
    WhatsApp for LiveChat▲84

    Let your customers reach you via Whatsapp

    2021 · livechat.com · its alternatives →

12. 12
    Chat Breezes 1.0▲200

    Drive conversions & sales on social media via conversations

    2023 · chatbreezes.com · its alternatives →

13. 13
    WhatsApp Chat for Shopify▲90

    Convert website visitors into customers with WhatsApp Chat

    2019 · apps.shopify.com · its alternatives →

14. 14
    Apple Business Chat for LiveChat▲91

    Offer great customer experience on Apple devices

    2021 · livechat.com · its alternatives →

15. 15
    CustomerJet▲139

    Resolve live chats faster by watching where users get stuck

    2017 · customerjet.com · its alternatives →

16. 16
    Botcommerce▲77

    Social commerce platform for SMEs

    2023 · app.botcommerce.io · its alternatives →

17. 17
    ChatWhale▲163

    Use Faceboook Messenger to gamify your customer loyalty.

    2018 · its alternatives →

18. 18
    Cartfuls▲134

    The chat based e-commerce: turn conversations to conversions

    2024 · its alternatives →

19. 19
    Avochat▲80

    Support your customers with live chat + SMS for business

    2020 · avochato.com · its alternatives →

20. 20
    Extra Blu▲105

    A product assistant for more techy Shopify merchants

    2024 · theextrablu.com · its alternatives →

21. 21
    LiveChat for Slack▲69

    Move chats to Slack and talk to clients wherever you want

    2022 · livechat.com · its alternatives →

22. 22
    ThroughMessage▲71

    Uncomplicated customer chat for ecommerce websites

    2019 · throughmessage.com · its alternatives →

23. 23
    An Intercom guide to live chat for sales▲15

    Craft messages that turn visitors into leads.

    2018 · intercom.com · its alternatives →

24. 24
    WhatsApp Chat & Abandoned Cart Recovery▲111

    Recover your abandoned cart revenue via WhatsApp API

    2021 · apps.shopify.com · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →