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The agent-native helpdesk for humans + AI agents

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  18. 18AC

    Hello Hacker News! We're excited to introduce DeskFlow, an AI-driven Slack and Microsoft Teams bot, designed to streamline HR and IT operations in your workspace. DeskFlow harnesses LLM to provide immediate answers to HR and IT related queries, functioning like an in-house expert. Its features include instant access to your knowledge base and HR system, automatic ticket routing, and soon, auto-drafting responses to inquiries. By integrating DeskFlow directly into your communication channels, employees save time and boost productivity by eliminating the need to switch context or apps. We'd…

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