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Catch product problems early from Zendesk tickets
Feb 2026 · usercall.co
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Get all the context you need to resolve tickets faster.
2018
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I've been running long duration coding agents with Claude Code for about 6 months now. Steve Yegge released Beads back in October and I found that giving Claude tools for proper task tracking was a massive unlock. But Beads grew massively in a short time and every release made it slower and more frustrating to use. I started battling it several times a week as its background daemon took to syncing the wrong things at the wrong times. Over the holidays I finally ripped it out and wrote ticket as a replacement. It keeps the core concept I actually cared about (graph-based task dependencies)…
Jan 2026 · github.com
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Automatically tag tickets in Zendesk using Machine Learning.
2018
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