Growth · alternatives · 2026

24 alternatives to Interactive Voice Response (IVR)

Never miss an inbound call again with Salesmsg's IVR & SMS

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Interactive Voice Response (IVR) launched in 2023; newer entries below may have overtaken it.

1. 1
   Live Chat for Sales by Intercom▲412

   The quickest way to get more qualified leads

   2017 · intercom.com · its alternatives →

2. 2
   Captiwate▲696

   Instant inbound video calls with website visitors

   2025 · captiwate.com · its alternatives →

3. 3
   Salesmsg▲72

   All-in-one business text messaging and calling

   2022 · salesmessage.com · its alternatives →

4. 4
   Best IVR Number Solution▲14

   IVR Number designed to enhance customer experience

   2024 · mcube.com · its alternatives →

5. 5
   Intercom Real-Time▲510

   Have live conversations with users inside your apps

   2015 · fin.ai · its alternatives →

6. 6
   OpenPhone API▲422

   The phone system for teams, now integrated with your stack

   2024 · quo.com · its alternatives →

7. 7
   OpenPhone 2.0▲417

   The new phone for business. Now on desktop and for teams.

   2020 · quo.com · its alternatives →

8. 8
   Intercom Conversations 3.0▲134

   Access all your Intercom conversations and customers

   2018 · apps.apple.com · its alternatives →

9. 9
   SaleSmartly▲328

   Turn conversations across every channel into customers

   Sep 2026 · salesmartly.com · its alternatives →

10. 10
    Intercom via SMS▲92

    Convert incoming customer texts into Intercom conversation

    2018 · justcall.io · its alternatives →

11. 11
    Canny for Intercom▲265

    Capture feedback from people in Intercom

    2018 · canny.io · its alternatives →

12. 12
    Reply 2.0▲230

    Automate your personal emails + calls + tasks

    2019 · reply.io · its alternatives →

13. 13
    Toky Instant Call▲85

    Start voice calls directly within Intercom Messenger

    2019 · toky.co · its alternatives →

14. 14
    Reply Now▲274

    Make messengers work for your business

    2019 · its alternatives →

15. 15
    Outbound Apps by Intercom▲245

    Embed apps right inside your messages

    2018 · intercom.com · its alternatives →

16. 16
    Reply Now Integration for Intercom▲140

    Connect your social communication channels to Intercom.

    2020 · its alternatives →

17. 17
    IGdm▲131

    Automated instagram DM for maximised outreach and engagement

    2017 · igdm.me · its alternatives →

18. 18
    AskNeo▲203

    End-to-end Voice & SMS shared inbox for Teams

    Mar 2026 · askneo.io · its alternatives →

19. 19
    Comms▲105

    Launch iMessage agents in seconds

    Jul 2026 · comms.osis.co · its alternatives →

20. 20
    Scott AI▲88

    Open AI generated summaries & replies for Intercom & Crisp

    2023 · its alternatives →

21. 21
    Acute feedback for Intercom▲67

    Capture, manage and analyse customer feedback with Intercom

    2020 · getacute.io · its alternatives →

22. 22
    PitchMonster.io▲185

    Meet role-play sales conversation simulator for your team

    2022 · pitchmonster.io · its alternatives →

23. 23
    telbee▲182

    Voice messaging for your website, podcasts & social media

    2020 · telbee.io · its alternatives →

24. 24
    Salesmsg for Slack▲90

    Simple, scalable, two-way business texting, now on Slack

    2022 · salesmessage.com · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →