360 CTI

What it does

360 CTI is a Salesforce-native AI telephony platform that helps sales and support teams handle every customer conversation from Salesforce. It offers AI voice agents, intelligent call routing, click-to-call, automatic call logging, real-time transcription, sentiment analysis, call recording, and analytics—all without switching applications. Improve agent productivity, customer experience, and sales performance with one unified calling solution.

360 CTI is a Salesforce-native telephony solution with AI calling agents, intelligent routing, real-time transcription, and automatic call logging, all built inside Salesforce without a separate platform.

Faster conversations through Salesforce telephony integration and real-time CRM updates inside Salesforce. It connects calling activity directly with leads, contacts, and accounts. 360 CTI works directly inside your CRM and Salesforce CTI Integration keeps calling activity tied to pipeline and service workflows. Leverage AI-led automation and click-to-dial to slash call time to improve consistency across Salesforce workflows. Track team performance, call quality, and customer engagement—all in real time within your CRM. 100% secure. Your call logs, recordings, and customer data stay protected with robust compliance protocols. A Salesforce CTI Solution that improves call handling speed,…from 360cti.com

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