Basic Open Source Ticketing System Using Gmail API

In plain words

Gmail Tickets is an open source ticketing system built on the Gmail API, available on GitHub. It allows developers to manage support tickets and issues directly through Gmail integration. The tool is designed for teams looking for a lightweight, email-based alternative to traditional ticketing platforms. Being open source, it enables customization and community contributions for organizations that prefer to self-host their ticketing infrastructure.

written from the facts on this page · September 2026

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  Hi HN, I’m a fullstack developer, and honestly, I’ve lost count of how many side projects I’ve worked on over the years. But one idea kept coming back to me: a different kind of email client. It first came to me in 2014: “What if we could handle emails more like conversations?” Every year, I’d revisit this concept in my “Build Notes.” Ten years later, no one had built exactly what I had in mind — so I finally decided to do it myself. That’s how Talanoa was born. I wanted something focused on people, not timelines. I was tired of marking messages as unread just to remember to reply later, or…

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