BubbleIQ

What it does

BubbleIQ helps customer support teams using Zendesk better engage coworkers and customers inside of Slack. It’s a two way integration that allows Zendesk tickets to be created from Slack, and responses from Slack threads to post back to Zendesk.

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  Zendesk for Startups2018 · zendesk.com · ▲921

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  Zendesk Signals by UsercallFeb 2026 · usercall.co · ▲95

  Support teams handle hundreds of tickets but rarely analyze them systematically. Patterns like workarounds, feature confusion, or rising escalations often surface too late. This tool: Analyzes Zendesk tickets daily (last 7 days vs 30-day baseline) Detects workaround language, expectation gaps, and escalation trends Sends Slack alerts when thresholds spike Includes real customer quotes for context Built with TypeScript, Vercel, Supabase, Slack SDK, and Claude for extraction and categorization. Free for now. Would love feedback from support leaders or B2B builders.

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• 
  Zendesk2014 · zendesk.com · ▲100

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