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Growth · January 30, 2014

BugHerd

The best way to collect and act on website feedback

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What it does

BugHerd sits on top of your website and lets you log a bug instantaneously. BugHerd feedback will be pinned to the issue, like a sticky-note, enabling the developer to access it directly from the webpage at any time. Bug Reporting has never been this easy.

Does the same job

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  • MU
    Most users won't report bugs unless you make it stupidly easy2025 · ▲335

    Most feedback tools are built like people actually want to report bugs. They don’t. Unless you make it dead-simple, or better yet - a little fun. After shipping a few SaaS products, I noticed a pattern: Bugs? Yes. Bug reports? No. Not because users didn’t care but because reporting bugs is usually a terrible experience. Most tools want users to: * Fill out a long form * Enter their email * Describe a bug they barely understand * Maybe sign in or create an account * Then maybe submit it Let’s be real: no one’s doing that. Especially not someone just trying to use your product. So I built…

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