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Growth · May 14, 2024

Canny Autopilot

Put feedback management on Autopilot with powerful AI tools

Canny Autopilot launched on May 14, 2024 with 251 votes, #183 of 4,539 launches that month and more than 95% of that year's launches. The site was still online in September 2026, 2 years on.

In plain words

Canny Autopilot is an AI-powered feedback management tool that automates the manual work of handling customer input at scale. It detects feedback in chats, removes duplicates, sends replies to users, and summarizes lengthy discussions. The tool is designed for product teams and customer success professionals who need to process feedback efficiently while focusing on product development rather than administrative tasks.

written from the facts on this page · September 2026

From the sources

Managing feedback can be time-consuming, especially at scale. Autopilot solves that challenge. It can detect feedback in chats, deduplicate it, reply to users, and summarize long threads. Autopilot handles the manual work while you focus on building product.

Canny's AI-powered customer feedback platform captures, analyzes, and prioritizes feedback to help you build what drives revenue.

Automatically capture feedback from Gong, Intercom, Slack, and dozens of other sources, or directly from customers on your Portal. Get a complete picture of what customers want. Automatically capture feedback from Gong, Intercom, Slack, and dozens of other sources, or directly from customers on your Portal. Get a complete picture of what customers want. Autopilot surfaces issues and themes across all your feedback, so revenue opportunities don't slip by. Build views by product area, theme, or product owner so the right people see the right feedback. Query your feedback and build custom reports in LLMs with Canny's MCP server. It just makes our lives easier from the product perspective, to…from canny.io

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