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AI · May 1, 2024

Channels by Dovetail

Turn user feedback into real-time insights

Channels by Dovetail launched on May 1, 2024 with 132 votes, #417 of 4,539 launches that month and more than 75% of that year's launches. The site was still online in September 2026, 2 years on.

Visit dovetail.com ↗Channels by Dovetail alternativestop 9% of May 2024

What it does

Channels uses ML to automatically categorize mountains of support tickets, app reviews, and user feedback, surfacing real-time insights to fuel product decisions. It’s the latest release from Dovetail—the customer insights hub used by product teams globally.

Channels gives you a 360 degree view of your customer feedback for product discovery and validation, automatically turning support tickets, app reviews, surveys and sales calls into revenue-weighted,…

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