ChatIn
24/7 AI customer support & sales agent for e-commerce.
ChatIn launched on August 24, 2025 with 11 votes, #1,601 of 8,530 launches that month and more than 50% of that year's launches. The site was still online in September 2026, 1 year on.
What it does
Transform your customer support with ChatIn's AI-powered multi-agent system. Automate responses, reduce support costs, and provide 24/7 assistance to your customers.
ChatIn was an AI sales and support agent for Shopify stores. It shut down on September 8, 2026. This page is a short case study of what it was and what it did.
The AI sales and support agent for Shopify stores was discontinued on September 8, 2026 . The app is uninstalled from every store and all merchant and customer data has been deleted. ChatIn put an AI agent on the Shopify storefront. Shoppers asked it for products, compared options, added items to their cart and went to checkout without leaving the chat. The same agent answered order, shipping and returns questions and handed the conversation to a human when it had to. It shipped an agentic shopping experience in mid-2025, before the major storefront-chat vendors offered one. Computed from the archived production database, 2025-05 to 2026-09 . Real merchant stores only: the developer's test…from chatin.support
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