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Growth · April 3, 2020

CP

Convey – personalized SMS marketing and followups directly from Slack

Hi HN! We're Kunal and Parthi. We're super excited to launch Convey (https://conveyhq.com), our latest attempt to do everything directly from Slack ;) Convey lets you do personalized SMS marketing and followups directly from Slack. Customer communication is getting increasingly personal and businesses want to create an authentic relationship with their users. We're helping e-commerce brands, retail stores, and other online businesses engage with their customers through a format that feels personal - like a friend texting you. SMS is ubiquitous, more widely read than email and feels…

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What it does

In the maker’s words, at launch

Hi HN! We're Kunal and Parthi. We're super excited to launch Convey (https://conveyhq.com), our latest attempt to do everything directly from Slack ;) Convey lets you do personalized SMS marketing and followups directly from Slack. Customer communication is getting increasingly personal and businesses want to create an authentic relationship with their users. We're helping e-commerce brands, retail stores, and other online businesses engage with their customers through a format that feels personal - like a friend texting you. SMS is ubiquitous, more widely read than email and feels more intimate. Here's what you can do with Convey: ️1. Send out personalized SMS campaigns to your customers. Trigger them via API based on user behavior on your site or in your app. Shopify and other marketing integrations in the works 2. Respond with a templated message that still sounds human. We use language models to understand user messages and queue up the best template response so you can edit if necessary and hit send 3. Collaborate with your team on responses in Slack - a very extensive Slack integration makes it possible to initiate and respond to messages while giving your entire team visibility We're eager to hear your feedback!

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