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AI · December 6, 2023

Copilot by Chattermill

AI driven insights from customer feedback

Copilot by Chattermill launched on December 6, 2023 with 8 votes, #1,136 of 3,780 launches that month and more than 50% of that year's launches. The site was still online in September 2026, 2 years on.

What it does

Copilot transforms the way you interact with your customer data. With the power of generative AI, you can get answers to all of your CX, product, and marketing questions, improving team alignment, efficiency, and productivity. Have questions? Just ask!

Meet Lyra AI, Chattermill's proprietary AI model built for customer experience intelligence, turning raw feedback into precise, reliable insights at scale.

For over a decade, our team has been pushing the boundaries of natural language processing. Our breakthrough AI models tell the full story behind every customer signal – so you know exactly how to address it, at scale. Lyra is our proprietary AI system, designed for CX intelligence. It blends multiple technologies to ensure the highest levels of precision in customer feedback analysis. Frontier LLMs for open-ended reasoning, and fine-tuned specialist models for precision tasks. Track customer trends over time, and pinpoint the insights that need attention now. Fine-grained sentiment analysis - identifying specific aspects and the sentiment behind each one. A full analytical suite that turns…from chattermill.com

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