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Growth · February 6, 2020

CSAT.AI

Transforming CX with Automated QA and Real-time Insights

CSAT.AI launched on February 6, 2020 with 10 votes, #825 of 3,162 launches that month and more than 50% of that year's launches. The site was still online in September 2026, 6 years on.

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What it does

CSAT.AI automates Contact Center Quality Assurance and solves the problem of 100% Compliance/QA in Customer Interactions (Email/Chat/Text) in Real-time. Scale compliance/QA with Actionable Insights, Real-time Agent harassment and Legal threat notifications.

Analyze 100% of your customer conversations with CSAT.AI. Get real-time QA scores, CX risk alerts, VoC insights, and 60-second coaching your team actually uses. All in your brand voice.

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Source: Product Hunt launch ↗

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