Dixa
Support all of your customers from one platform 💕
Dixa launched on February 8, 2019 with 91 votes, #372 of 3,290 launches that month and more than 75% of that year's launches. The site was still online in September 2026, 7 years on.
What it does
Our software unifies customer engagement across email, chat, messaging and phone in one platform for a better customer and agent experience.
The customer service platform for ecommerce brands. AI that resolves inquiries, agents that close the loop, and every channel in one place.
Resolve issues faster with agentic AI and intelligent handovers. Built for ecommerce brands where customer experience is the bread and butter. Customers reach out on chat, email, phone, WhatsApp, and social. Every conversation lives in one place with full history, so customers never have to repeat themselves and your team never loses context. Conversations reach the right person based on skill, language, or priority. Build routing rules and automations visually without code, and stop spending time on manual triage. Orders, past conversations, loyalty status, and AI-suggested replies, all in one screen. Your team resolves issues faster, and new hires get up to speed in days instead of weeks.…from dixa.com
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