Erica

What it does

Erica is available 24/7 to help you with your Bank of America banking needs. She's new and still learning. The more you interact with her, the smarter she gets. Just talk, type or tap and she'll help take care of the rest.

Download Bank of America Mobile Banking by Bank of America on the App Store. See screenshots, ratings and reviews, user tips, and more apps like Bank of America…

PLEASE! PLEASE! PLEASE! Bring back the ability to sign in with fingerprint! I had to upgrade my iPhone at the end of last year. I was able to sign in using my fingerprint like I did with my iPhone 5, but that soon changed. I’m assuming there was a software update for my phone because at some time in Jan 2018, I was no longer able to sign in. I had a heck of a time with it and tried getting help through customer service (phone call) AND visiting a local branch to try to figure out how to get the option to open the app with my fingerprint, again. The branch people were just as frustrated as I was and said that you all were probably aware of the problem and working on it. We’re almost 9 months…from apps.apple.com

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