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Growth · March 13, 2023

Event Manager Pro for Zendesk

Give context by adding events to the customer timeline

What it does

Thanks to Event Manager Pro, giving personalised customer service isn't complicated. It integrates into Zendesk, making it easy to log events to customer profiles in the Agent Workspace. With our templates you can make sure events contain the right info.

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  • BI

    I'm a big fan of the BBC podcast In Our Time -- and (like most people) I've been playing with the OpenAI APIs. In Our Time has almost 1,000 episodes on everything from Cleopatra to the evolution of teeth to plasma physics, all still available, so it's my starting point to learn about most topics. But it's not well organised. So here are the episodes sorted by library code. It's fun to explore. Web scraping is usually pretty tedious, but I found that I could send the minimised HTML to GPT-3 and get (almost) perfect JSON back: the prompt includes the Typescript definition. At the same time I…

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