nowfound

Work · December 4, 2025

FI

FirstDistro – I lost a $5k/mo customer overnight

I had a sweet deal $5k/mo customer. Their usage had been dropping for weeks, but I was busy building features to notice. Got the cancellation email on a Tuesday morning. That's a $60k/year in revenue I could have saved with a 10-minute phone call, if I'd known they were struggling. So I built https://firstdistro.com . It watches your customers' health (usage, engagement, activity) and alerts you when someone's at risk. One script tag. Health score in minutes. Alerts to Slack, email or Attio crm. Happy to answer questions about churn prediction, customer health scoring, or…

What it does

In the maker’s words, at launch

I had a sweet deal $5k/mo customer. Their usage had been dropping for weeks, but I was busy building features to notice. Got the cancellation email on a Tuesday morning. That's a $60k/year in revenue I could have saved with a 10-minute phone call, if I'd known they were struggling. So I built https://firstdistro.com . It watches your customers' health (usage, engagement, activity) and alerts you when someone's at risk. One script tag. Health score in minutes. Alerts to Slack, email or Attio crm. Happy to answer questions about churn prediction, customer health scoring, or how we calculate signals. https://firstdistro.com

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