Front Chat
The simplest way for teams to manage website chat
Front Chat launched on December 6, 2017 with 300 votes, #50 of 2,482 launches that month and more than 95% of that year's launches. The site was still online in September 2026, 8 years on.
In plain words
Front Chat integrates live website chat directly into the Front inbox, allowing teams to manage customer conversations alongside other communication channels. Messages sync instantly, enabling faster responses without switching between tools. Teams can use the same workflows and collaboration features—like @mentions for teammate assistance—that they already use in Front for handling other customer communications.
written from the facts on this page · September 2026
From the sources
Front Chat brings live chat into your inbox. Messages sync instantly between your website and Front, so your team can respond faster to website chats without switching tools. Use the same workflows for live chat that you use for your other channels in Front, where getting help from a teammate is as simple as @mentioning them.
Deliver exceptional service at scale with Front, the modern CX platform combining client communication, automation, and analytics for customer-first teams.
Only Front brings teams, conversations, and AI into one coordinated system, so customer operations stay fast, accurate, and infrom front.com
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