HelpCrunch Knowledge Base
Deliver instant answers to customers 24/7 with help articles
HelpCrunch Knowledge Base launched on September 18, 2019 with 268 votes, #50 of 3,296 launches that month and more than 95% of that year's launches. The site was still online in September 2026, 7 years on.
In plain words
HelpCrunch Knowledge Base is a tool for creating and managing help articles to provide customer support around the clock. It allows users to build SEO-optimized articles quickly and share them with customers through chat, enabling self-service support. The software is designed for businesses and support teams seeking to reduce support volume while improving customer experience through readily available answers.
written from the facts on this page · September 2026
From the sources
With Knowledge base 📖 in HelpCrunch you can: 📚 Create beautiful SEO-optimized help articles in minutes 💬 Send articles to customers and assist them further via chat 🌟 Provide 5-star customer self-service and minimize your support volume.
Customer Service Software - HelpCrunch offers live chat, chatbot, knowledge base, popups, and email marketing tools for building strong customer relationships.
Offer self-service customer support and reduce load for your team. Customers get instant answers in help articles, you receive fewer support requests. Creating and editing help articles is now easier than ever with a simple yet powerful visual editor. Start with drafts, add images, videos, tables, and publish new articles for your customers to see. Build up a well-structured hierarchy of all your knowledge base content to get a clear overview of how it performs and to help customers find answers to their questions faster. Enable users and your team to quickly find the content they look for with powerful search that automatically suggests relevant articles based on the typed in keywords.…from helpcrunch.com
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