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Dev tools · August 15, 2016

HiOperator

Customer support as a service

HiOperator launched on August 15, 2016 with 176 votes, #163 of 3,856 launches that month and more than 95% of that year's launches. The site was still online in September 2026, 10 years on.

What it does

HiOperator is the first AI-enabled automated customer service solution that delivers full service customer care that is superior to what even great human customer service agents can deliver.

HiOperator's powerful technology personalizes customer support with a suite of automated tools including HiLite, HiAuto, Elite Agent, and more. HiLite: Understand exactly why customers are writing to your company, and segment them accordingly, with auto-tagged data. ‍ ‍ HiAuto: Delight customers with quick and automated conversational responses using technology that reduces overhead as well as easily scales for seasonality. ‍ ‍ Elite Agents: Count on top-tier senior agents who are fully managed by HiOperator and directly benefit from our technology to service complex customer requests. SMSBot: Provide powerful, helpful, and conversational customer support directly to customers SMS. Now you…from hioperator.com

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