Hugo
The AI Agent that doesn't charge 1$ per support ticket
Hugo launched on February 3, 2026 with 478 votes, #28 of 16,627 launches that month and more than 99% of that year's launches.
In plain words
Hugo is an AI agent designed to handle repetitive customer support queries and automate tasks for businesses. Built by the team behind Crisp, it resolves conversations end-to-end while maintaining safety standards. Hugo is intended for companies seeking to reduce support workload without per-resolution fees or fragile workflows. The service uses production-grade AI to manage customer communication efficiently.
written from the facts on this page · September 2026
From the sources
Hugo is an AI agent built to offload companies from repetitive support queries. It resolves conversations and automates tasks end-to-end, safely. Built by the team behind Crisp, Hugo brings production-grade AI support to any business, without fragile workflows or per-resolution fees.
Hugo is an AI-powered support agent that resolves tickets faster, automates repetitive tasks, and serves your customers 24/7.
The one complete suite for AI-first customer support, including Hugo. Hugo takes on the support volume, so your team stops firefighting and starts delivering real support. Why? Built for the real world. AI doesn't live in slides or sandboxes. Hugo was designed to handle real conversations, real data, and real customers, without breaking when things get complex. Hugo isn't built for trends. It's built to be fast, modular, and designed to evolve with how businesses support their customers in the next decade. You deserve to understand how your AI works. Hugo's logic is visible, editable, and accountable, so you can always stay in control. Every answer comes from your own data, not from…from hugo.ai
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