
Hugo
The AI Agent that doesn't charge 1$ per support ticket
In plain words
Hugo is an AI agent designed to handle repetitive customer support queries and automate tasks for businesses. Built by the team behind Crisp, it resolves conversations end-to-end while maintaining safety standards. Hugo is intended for companies seeking to reduce support workload without per-resolution fees or fragile workflows. The service uses production-grade AI to manage customer communication efficiently.
written from the facts on this page · September 2026
From the sources
Hugo is an AI agent built to offload companies from repetitive support queries. It resolves conversations and automates tasks end-to-end, safely. Built by the team behind Crisp, Hugo brings production-grade AI support to any business, without fragile workflows or per-resolution fees.
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