Inside Intercom – Jason Fried, CEO, Basecamp
Jason talks product strategy and modern workplace culture
Inside Intercom – Jason Fried, CEO, Basecamp launched on July 5, 2016 with 62 votes, #1,010 of 3,671 launches that month and more than 50% of that year's launches. The site was still online in September 2026, 10 years on.
What it does
Basecamp co-founder and CEO Jason Fried talks when to rebuild a successful product, why chat use in the workplace has gone overboard, and more.
Jason is the co-founder and CEO at Basecamp, a suite of collaboration tools that helps teams work better together, wherever they may be. You may have caught his countless essays over the years at Signal v.… Jason is the co-founder and CEO at Basecamp, a suite of collaboration tools that helps teams work better together, wherever they may be. You may have caught his countless essays over the years at Signal v. Noise , and he’s co-written three best-selling books – Getting Real , Rework and Remote . Each chronicles smarter ways to work. I caught up with Jason to get his take on when it’s time for a major product overhaul (a challenge he recently undertook with Basecamp 3 ),…from intercom.com
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