MerchantIQ

What it does

MerchantIQ is an AI-powered shopping assistant for eCommerce that boosts sales, automates 80% of support, and captures leads in real time. Deliver smarter conversations, reduce cart abandonment, and scale your store effortlessly.

An AI-native commerce platform. SwitchIt turns your store into your best salesperson: guiding shoppers, answering questions, and capturing intelligence.

Most stores display products. MerchantIQ adds an AI layer that understands each shopper: guiding discovery, answering every question, and turning conversations into commerce intelligence. The best physical stores succeed because a knowledgeable associate guides you through uncertainty. Online, that layer is missing, so shoppers are left to search, filter, and guess. Discovery is built around browsing catalogs, not what a shopper is trying to solve. When a customer is unsure online, no one notices. In a store, an associate would step in. Every question a shopper asks is a signal. Most stores let it disappear. A chatbot waits in the corner. SwitchIt participates: it reads intent, recommends…from merchantiq.ai

In the maker’s words, at launch

Hi Hacker News, We’re excited to introduce MerchantIQ, an AI assistant designed to help online stores connect better with customers, increase sales, and reduce support workload. MerchantIQ can: Understand customer intent in real time and offer personalized product recommendations Automate answers to common questions…

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