Notify Me

What it does

Stay on top of CSATs as a Customer Support Leader! Receive notifications for new ratings and quickly handle dissatisfaction! We provide the highest customizations on the market and daily reports!

Get instant Slack notifications for every Intercom CSAT. Real-time alerts and weekly reports for your support team.

The moment a customer rates a conversation in Intercom, your team gets a rich Slack notification — rating, comment, agent name, and a direct link to follow up immediately. Bad ratings get flagged instantly with a red alert. Your team sees it, clicks, and is in the conversation within seconds — before the customer has time to leave a public review. Every Friday at 5pm, a full CSAT breakdown lands in your Slack — total ratings, per-agent performance, trends. No spreadsheets, no manual work. Just clarity. Using our secure and approved Intercom app, we take that CSAT rating and send it to you! Our app is secure and approved by Intercom, we use Oauth.2 connection to process your data. You choose…from notifymeintercom.netlify.app

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