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Work · October 11, 2018

OmniChat by Freshchat

Engage, sell, and support from anywhere

OmniChat by Freshchat launched on October 11, 2018 with 98 votes, #396 of 2,827 launches that month and more than 75% of that year's launches. The site was still online in September 2026, 8 years on.

What it does

Introducing a lead machine and customer advocate that’s omnipresent. With Freshchat’s Chrome extension, you can close deals and support customers from anywhere on the web. Freshchat is a product by Freshworks that is used by 150,000+ businesses around the world including Unicef, QuizUp, Cisco, TeamViewer, and more.

Unify customer service across email, chat, phone, and messaging with Freshdesk Omni. Empower agents with AI-powered chatbots and ticketing for increased productivity.

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