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Dev tools · March 11, 2025

Open Self Service

Open source development kit for composable Customer Portals.

Open Self Service launched on March 11, 2025 with 46 votes, #557 of 7,215 launches that month and more than 90% of that year's launches. The site was still online in September 2026, 1 year on.

What it does

Open Self Service is an open-source toolkit for building composable Customer Portals—just like composable commerce but for customer service apps. It focuses on the frontend, simplifies API integrations, removes vendor lock-in, and is fully customizable.

Build future-proof Customer Portals with composable architecture and a modern frontend tech stack. Open Self Service offers a Next.js boilerplate, an API integration & data normalization server, and capabilities to integrate headless APIs like CMS, CRM, Search or headless e-commerce. It's powered by Next.js, React.js, TypeScript, and NestJS.

Open Self Service is a composable frontend layer for customer portals, support apps, and digital self-service platforms. It can be powered by your own backend APIs or our growing set of ready-made integrations. We’ve spent over a decade designing, building, and operating self-service portals and digital platforms across industries. Our experience spans telecom, energy, manufacturing, and financial services — with solutions used by millions of end users. Choose the frontend starter that matches your current needs and evolve as you grow. Authentication, notifications, ticketing, service overview, payments, and order history. A production-grade foundation for secure, self-service customer…from openselfservice.com

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