Qmeter
Qmeter is the solution to check your service quality.
Qmeter launched on April 9, 2016 with 5 votes. The site was still online in September 2026, 10 years on.
What it does
Qmeter is a solution that helps you to understand your customer needs and their opinion about your business. It gives you a real-time portrait of your service and shows you where you rock, also what is waiting for your improvement.
Qmeter collects real-time, transaction-based customer feedback across every channel — with AI analytics to improve customer experience from one system.
An enterprise platform that centralises customer feedback from every branch and channel — one system to measure it, act on it and prove the results. Only about 1 in 26 unhappy customers complains — the rest simply leave. Independent research points to one conclusion: customers rarely complain to you — they simply leave. Here is what it costs. Almost a third of customers will walk away from a brand they love after just one bad experience — and most leave without ever telling you. Winning a new customer can cost five to twenty-five times more than retaining an existing one — yet unhappy customers usually leave without a single complaint. Research by Bain & Company found that a 5% increase in…from qmeter.net
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