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Life & fun · March 9, 2020

Refiner

Refiner is customer feedback software for SaaS and digital product teams. Collect targeted in-app and mobile survey feedback, analyze responses, and act on insights.

Refiner launched on March 9, 2020 with 321 votes, #31 of 4,417 launches that month and more than 95% of that year's launches. The site was still online in September 2026, 6 years on.

Visit refiner.io ↗Refiner alternativestop 1% of March 2020

In plain words

Refiner is a survey tool for SaaS and eCommerce sites that embeds short questionnaires directly into products. It lets companies ask users questions in real time and automatically trigger actions or display calls-to-action based on responses. The tool is designed to increase user engagement by gathering feedback at moments when customers are actively using the product.

written from the facts on this page · September 2026

From the sources

Refiner is a survey tool that drives user engagement. Ask your users any question while they are experiencing your product. Trigger automations and show call-to-actions based on their responses. Designed specifically for SaaS & eCommerce sites.

We talked with some of our customers about why they chose Refiner, how they integrated it with their stack, and the results they've gotten. Meets the advanced needs of SaaS, fintech, and marketplace companies: native mobile SDKs, full brand customization, AI auto-tagging, customer data platform integration — everything you ever wanted. Most survey platforms try to serve everyone. eCommerce, media, market research, SaaS. The result? You inherit configuration overhead that exists for use cases you'll never touch. Web widget squeezed into a mobile view. Not a native SDK built for iOS and Android. Your data lives in Segment, Amplitude, Mixpanel. Their integrations point to marketing tools and…from refiner.io

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