ReturnPilot

What it does

ReturnPilot intercepts return requests before they become refunds. When a customer wants to return something, it automatically offers them an exchange or store credit instead — saving revenue on autopilot. Features: branded return portal, auto-approve rules, real discount codes, fraud detection, analytics, and a return button injected into your thank you & order status pages automatically. Free plan available. No theme editing required.

Turn refunds into exchanges and store credit automatically. Branded return portal, real discount codes, fraud detection, and analytics for Shopify stores.

Most Shopify merchants lose 20-30% of return revenue to full refunds — not because customers insist on them, but because there's no alternative offered. ReturnPilot fixes that. When a customer submits a return, they're automatically shown a smarter option: an exchange, store credit with a bonus, or a smooth refund. You set the rules once. The app handles everything else. All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. To install this app you need to create a Shopify account or log in to an existing one and then select afrom apps.shopify.com

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