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Work · December 19, 2013

ScreenSteps

Write better help articles for your support knowledge base

ScreenSteps launched on December 19, 2013 with 93 votes, #116 of 927 launches that month and more than 75% of that year's launches. The site was still online in September 2026, 12 years on.

What it does

Capture, deliver, and maintain trusted SOPs with an AI-powered procedure platform. Delivered wherever work happens with the Sidekick browser extension.

Learn the behaviors, tools, and teams of a Knowledge Operations Strategy. Evaluate your knowledge transfer strategies and learn how to level up. See upcoming & on-demand webinars from the ScreenSteps team. Resources to help you improve employee training & performance. Discover the framework for better employee training & performance. Transform how your team gets procedures right, empowers employees to do them right, and keeps them right as things change. Transform how your team gets procedures right, empowers employees to do them right, and keeps them right as things change. Employees need to work confidently and consistently. But when procedures are complex, constantly changing, and buried…from screensteps.com

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