ServiceBeard

What it does

Turn your customer-facing mailbox into an issue board. ServiceBeard syncs your emails directly to your issue tracker, letting you run a full service desk from your existing workspace. You can leverage the automation pipelines you’ve already set up without investing in expensive, per-seat helpdesk software. It's open-source, connects via standard IMAP/SMTP, and currently supports GitHub, GitLab, and Linear.

Sync support email with GitHub, GitLab, and Linear. Bidirectional mail-to-issue sync, routing rules, and team mailboxes — managed cloud or open-source self-hosting.

In the maker’s words, at launch

ServiceBeard is an open-source sync tool which polls your IMAP server for new mail and creates new issues on your repo/project, or posts comments if it's a reply to an existing thread. In the other direction, any comments on the issue triggers an outgoing email to the customer (using your SMTP server). The…

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