Smart FAQs
Smarter AI answers from your own content + customer context
Smart FAQs launched on May 8, 2026 with 77 votes, #492 of 20,538 launches that month and more than 95% of that year's launches.
What it does
Smart FAQs helps you turn FAQs into instant answers with a customizable FAQ widget builder powered by AI search and chatbot support — all based solely on the knowledge you provide. It includes bulk CSV imports, manual FAQ creation, internal knowledge base support, tag-based filtering, customizable themes, custom CSS styling, and a Shopify app with app blocks and embeds for quick setup.
Manage your frequently asked questions with Smart FAQs
Turn your existing FAQs into a simple, conversational help center where customers can ask questions and get clear answers when they need them. No complicated setup and no coding required We highly recommend enabling Two-Factor Authentication (2FA) to protect your account. To set this up, log in and navigate to 'Account Settings' > 'Security'. You can choose to receive a verification code via SMS or use an authenticator app like Google Authenticator or Authy. Once enabled, you will be prompted to enter a unique 6-digit code every time you log in from a new device or browser. This adds a critical layer of protection against unauthorized access, even if someone manages to obtain your password.…from smart-faqs.com
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