SmartDivert

What it does

SmartDivert is an intelligent cloud call-routing platform that helps businesses automatically forward calls using Priority, Simultaneous, and Manual routing rules. Never miss important customer calls while tracking analytics, team performance, and routing activity in real time.

SmartDivert transforms smartphones into enterprise-grade call routing for individuals and teams. No PBX hardware required.

SmartDivert routes incoming calls across your team using smartphones and cloud telephony. No PBX hardware, no desk phones, no fragile handoffs. Switch the routing mode and watch SmartDivert change how an incoming call is handled. This is the product story buyers need to understand before they sign up. Intent is captured first, then SmartDivert decides the best route using your business rules and current team availability. The highest-priority person is tried first. If they do not answer, the call escalates to the next available person. Pick a monthly plan for your team size and included routed minutes. Pricing is calculated by billing country. Small teams run on phones, but phones were not…from smartdivert.net

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