Thena - Manage your customers in Slack

What it does

Thena is a customer engagement platform for Slack. Our platform keeps track of shared Slack channels with customers; organizes customer channels with request identification, connects to internal tools, allows customer escalations, notifies teams, and analyzes behavior.

Manage customer interactions seamlessly with Thena’s all-in-one platform for analytics, workflows, and integrations.

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  Thena for Customer Support2022 · thena.ai · ▲248

  Manage and service your customers in Slack

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  Slack2013 · slack.com · ▲2,714

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  June for Slack2021 · ▲420

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  Slack Shared Channels2017 · slack.com · ▲480

  Work with anyone in Slack

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  Customer Inbox in Slack by Across2020 · ▲115

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