Thirdwatch by Razorpay

What it does

Thirdwatch by Razorpay is an AI-powered solution for e-commerce businesses to reduce Return-To-Origin (RTO) and improve order fulfillment rates by tracking suspicious activities, identifying non-deliverable addresses and detecting impulse purchases.

Leverage AI to flag risky transactions in real time to prevent Return To Origin losses

Thirdwatch was easy to deploy and we had everything set up in no time. It is interesting how they are making good use of their learnings to flag risky orders, and we are happy to have such a feature for our store. The PrePay CoD feature is very thoughtful and on point. We started seeing our customers using this option (for just a small discount) since day 1. The team at Thirdwatch is extremely responsive too. A good, satisfying experience. RTO was the biggest problem we faced, which we failed to predict earlier. Thirdwatch provided a unique and comprehensive solution to solve this problem in the Indian market. At the end of the first month with Thirdwatch, RTO rates were reduced by 10%.…from razorpay.com

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