TicketON

What it does

Most support tools treat AI as an add-on. TicketON is built around it: Teyra, the in-house AI agent, answers customers from your knowledge base, checks Shopify orders, applies discounts and hands off to a human when needed — with a full audit trail. One inbox for website live chat, Telegram, email and Shopify. Operators get an AI copilot, canned replies, triggers with A/B tests, CSAT and revenue analytics. Starts free — no card, no code. iOS app included.

TicketON is the omnichannel support platform that unifies Telegram, your Shopify store and website live chat in one inbox — with an AI agent that drafts replies, automations that route every ticket, and analytics that show what works.

Bring Telegram, Email, Shopify and your website into one inbox — and let AI resolve the repetitive half so your team can focus on the rest. Every conversation answered. Every order handled. While your team sleeps or ships the next big thing, Teyra keeps the inbox moving. Not a feature list — the actual screens. Inbox, AI, copilot, triggers and analytics, all on the same data. Every channel as one thread per customer — with full history and status. Response times, volume and CSAT — by channel, team and agent. Answers from your docs, cites the source — and acts on Shopify. Watch behaviour and act — fire a discount or a nudge. No code. Draft, improve, translate and summarise replies in one…from ticketon.io

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