UI Breakfast Podcast #52: Data-Driven Design with Brent Palmer
Tools & methods for UX research from Zendesk's design lead
UI Breakfast Podcast #52: Data-Driven Design with Brent Palmer launched on March 9, 2017 with 15 votes, #903 of 3,481 launches that month and more than 50% of that year's launches. The site was still online in September 2026, 9 years on.
What it does
How do you make sure your design efforts are effective? There’s no bigger mistake than just guess! Brent Palmer, a design lead at Zendesk, walks us through the tools and methods for data-driven design. You’ll learn how to approach customer research the right way, why testing is important, and how to deal with the research results. Download the MP3 audio file: right-click here and choos
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