Usability.gov
Resource for user experience (UX) best practices & guides
Usability.gov launched on May 7, 2015 with 98 votes, #418 of 3,670 launches that month and more than 75% of that year's launches. The site was still online in September 2026, 11 years on.
What it does
Usability refers to the measurement of how easily a user can accomplish their goals when using a service. This is usually measured through established research methodologies under the term “usability testing,” which includes success rates and customer satisfaction. Usability is one part of the larger user experience (UX) umbrella. While UX encompasses designing the overall experience of a product,
Official websites use .gov A .gov website belongs to an official government organization in the United States. Secure .gov websites use HTTPS A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites. How easily and effectively people can accomplish their goals using a product or system, while having a positive experience. Usability refers to the measurement of how easily a user can accomplish their goals when using a service. This is usually measured through established research methodologies under the term “usability testing,” which includes success rates and customer satisfaction. Usability is one part of the…from digital.gov
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