Userlist
Customer messaging for your SaaS product
Userlist launched on August 6, 2019 with 363 votes, #23 of 3,185 launches that month and more than 99% of that year's launches. The site was still online in September 2026, 7 years on.
In plain words
Userlist is a customer messaging platform designed for SaaS companies to onboard and engage users after signup. It offers email and in-product messaging capabilities as an alternative to building custom solutions or adopting complex enterprise tools. The platform targets SaaS product teams looking for a simpler, more efficient way to communicate with their user base throughout the customer lifecycle.
written from the facts on this page · September 2026
From the sources
Userlist is a customer messaging tool that helps you onboard and engage your SaaS users after they sign up for your product. It’s much more efficient than building an in-house solution, and way less complex than Intercom and other enterprise tools.
Finally, an email tool that meets the complexity of your SaaS business. Onboard, engage, and nurture customers and marketing leads.
Userlist is an all-in-one email marketing platform that meets advanced needs of growing SaaS companies. Dynamic segments, conversion goals, A/B testing, company-level workflows — you name it. Userlist helps you automate dozens of business use cases, all in one messaging tool. Start with user onboarding and add more, step by step. Manipulate data, make your tools play together, and notify customer success or sales. Powered by best-in-class visual workflows. Send an email to your own team’s address, e.g. sales or support Say goodbye to clunky workarounds. Your team will love how smooth and intuitive email marketing can be. These SaaS companies are scaling their growth and marketing with…from userlist.com
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