WhatsApp Business
Communicate more efficiently with your customers
WhatsApp Business launched on October 11, 2017 with 195 votes, #155 of 3,169 launches that month and more than 90% of that year's launches. The site was still online in September 2026, 9 years on.
In plain words
WhatsApp Business is a platform that enables companies to establish a business presence on WhatsApp and communicate with customers through messaging and calling within a single thread. Designed for businesses of all sizes, it allows organizations to connect more efficiently with their audiences and manage customer interactions. The platform combines messaging and voice calling capabilities in one persistent conversation, enabling businesses to create complete customer communication experiences and grow their customer relationships.
written from the facts on this page · September 2026
From the sources
WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.
Create end-to-end experiences, where messaging and calling together in one persistent thread allow you to connect more deeply with your audiences on WhatsApp
As one of the leading business messaging platforms, we are excited to announce the launch of the WhatsApp Business Calling API: a powerful new feature on the WhatsApp Business Platform that will allow businesses to create a true end-to-end messaging journey, where you can call and message a business all in the same WhatsApp thread. Messaging businesses is a way of life around the world. However, there are times where a message just isn’t enough. With the WhatsApp Business Calling API, businesses have customized control over when and how to connect with their customers when voice is needed, driving significant value for consumers and businesses. Meet the needs for voice by building calls…from whatsappbusiness.com
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Source: Product Hunt launch ↗
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