Zena AI

What it does

Zena AI by Fictoralabs is a WhatsApp Business automation platform for UAE and GCC with multilingual AI chatbot (any language, text and voice), shared team inbox, lead capture, broadcasts, CRM, analytics, and WhatsApp Coexistence onboarding.

Most tools want you to migrate, retrain, and rebuild around them. Zena doesn't. It sits on top of your existing CRM, bookings, and team workflows, turning customer WhatsApp messages into the same structured data your stack already understands. The systems you already run, the conversations your customers already prefer, connected. Confirmation emails get buried. Every Shopify or WooCommerce order fires a WhatsApp conversation. Order confirmation, shipping updates, review requests, on the channel customers actually open. A Dubizzle or Bayut enquiry sits in an inbox while your broker is at a viewing. Zena starts the WhatsApp the moment the enquiry lands, qualifies the lead, books the viewing,…from zena.fictoralabs.ae

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