Work · alternatives · 2026

24 alternatives to Customer Engagement OS

600+ resources to plan and boost customer engagement

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Customer Engagement OS launched in 2022; newer entries below may have overtaken it.

1. 1
   Intercom on Customer Engagement▲300

   A book on how to create messages that drive engagement

   2017 · intercom.com · its alternatives →

2. 2
   GroHawk▲72

   Customer engagement platform

   2017 · its alternatives →

3. 3
   Faqprime▲80

   Handle support, improve sales, and increase engagement

   2020 · faqprime.com · its alternatives →

4. 4
   The Engagement Guide for Shopify Stores▲105

   Level up your retention strategy

   2022 · quiz.customerglu.com · its alternatives →

5. 5
   Intercom on Customer Engagement▲97

   Engaging your customers in a meaningful way

   2016 · intercom.com · its alternatives →

6. 6
   Customer Journey Map by FlowMapp▲281

   Design customer experience 💎

   2020 · flowmapp.com · its alternatives →

7. 7
   Customer Portal▲296

   Redefine how customers engage and experience value with you

   2024 · rocketlane.com · its alternatives →

8. 8
   Quest Engage▲144

   Gamified loyalty & engagement platform to 10x your growth

   2023 · its alternatives →

9. 9
   Insight Employee Engagement▲88

   Insights to help you engage every team member 📈

   2018 · inventiv.io · its alternatives →

10. 10
    Lattice Engagement▲143

    Engagement surveys combined with performance data

    2018 · lattice.com · its alternatives →

11. 11
    The State of Customer Onboarding 2023▲121

    300+ pros share their 2023 goals, challenges, and trends

    2023 · rocketlane.com · its alternatives →

12. 12
    The Comprehensive Guide to Mobile App Engagement▲65

    An ultimate guide for increasing a mobile app's engagement

    2016 · appsamurai.com · its alternatives →

13. 13
    Freshchat + Freshdesk Integration▲105

    Everything you need to ace your customer engagement game

    2018 · freshworks.com · its alternatives →

14. 14
    Primeloop▲135

    Turn Social Engagement into New Customers

    2014 · clipppr.com · its alternatives →

15. 15
    Customer.io Summer Release▲142

    New ways to reach customers in the moments that matter

    Jul 2026 · customer.io · its alternatives →

16. 16
    Onboard▲203

    Reach every customer's primary inbox

    2024 · its alternatives →

17. 17
    Intercom on Customer Engagement▲9

    Create messages that drive ongoing engagement

    2017 · intercom.com · its alternatives →

18. 18
    The Customer Research Report▲233

    Templates to organize customer research insights

    2023 · olenabomko.com · its alternatives →

19. 19
    1000+ CRM Prompts▲8

    Boost your Customer Relationships Strategy

    2023 · miguelanticonam.gumroad.com · its alternatives →

20. 20
    Intercom on Customer Engagement Book▲246

    The right messages, to the right people, at the right time

    2015 · intercom.com · its alternatives →

21. 21
    Customer Journey Builder▲171

    Easily build customer journey maps for free

    2022 · app.mockflow.com · its alternatives →

22. 22
    Social Media Engagement Guide▲76

    Free E-book based on real examples

    2022 · juphy.com · its alternatives →

23. 23
    FunnelFox▲102

    Engagement platform for Customer Success

    2016 · funnelfox.com · its alternatives →

24. 24
    Tribally Community Guide▲178

    How to build a community: guide for startups

    2022 · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →