Freshchat + Freshdesk Integration
Everything you need to ace your customer engagement game
Freshchat + Freshdesk Integration launched on April 4, 2018 with 105 votes, #338 of 2,753 launches that month and more than 75% of that year's launches. The site was still online in September 2026, 8 years on.
What it does
Customer engagement teams can now add messaging to their support mix to proactively engage, retain, and delight customers from wherever they are - on the website, mobile app, in-product, or social DM's. With a messenger that travels right inside Freshdesk, conversations can now be aced from the comfort of the help desk.
Integrate your Freshworks products with popular tools such as Facebook, Slack, Mailchimp, Zapier, and many more. Browse all Freshworks apps by product.
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