The Business Messenger by Intercom
More than just chat. Intercom's new app platform.
The Business Messenger by Intercom launched on April 24, 2018 with 905 votes, #3 of 2,753 launches that month and more than 99% of that year's launches. The site was still online in September 2026, 8 years on.
In plain words
The Business Messenger by Intercom is a platform that goes beyond basic chat functionality for customer communication. It features a customizable home screen, a library of Messenger apps, and extensibility options designed to support businesses across the customer lifecycle. Built for companies looking to streamline customer interactions, it combines messaging with integrated app capabilities.
written from the facts on this page · September 2026
From the sources
Meet the all-new Intercom Messenger – the only Business Messenger built for more than just chat. Accelerate growth across the customer lifecycle with a new customizable home screen, a growing library of Messenger apps, and a truly extensible platform.
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