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Work · March 29, 2018

An all-new Intercom

A bold aesthetic. Simplified navigation. Faster workflows.

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In plain words

Intercom is a messaging platform redesigned for sales, marketing, and support teams. The updated web app features a cleaner layout, simplified navigation, and streamlined workflows to improve efficiency. The redesign emphasizes aesthetic improvements and faster access to core messaging functionality, making it easier for teams to communicate and manage customer interactions across their business operations.

written from the facts on this page · September 2026

From the sources

We’ve redesigned the entire Intercom web app to deliver an even better experience for you and your sales, marketing and support teams. You’ll find a cleaner and more efficient layout, simplified navigation, and brand-new features to help you work faster. Here’s a quick video that covers what’s new: https://intercom.wistia.com/medias/6ukeyaimcf

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