AI · alternatives · 2026

24 alternatives to Customer Journeys by Kayako

Unify your customer data with your conversations

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Customer Journeys by Kayako launched in 2017; newer entries below may have overtaken it.

1. 1
   Kayako▲163

   Unified customer service platform

   2016 · kayako.com · its alternatives →

2. 2
   Kayako Messenger▲179

   Effortless real-time messaging that teams and customers love

   2017 · kayako.com · its alternatives →

3. 3
   Intercom Conversations▲183

   View, manage, and respond to customer conversations

   2016 · apps.apple.com · its alternatives →

4. 4
   Drift Profiles▲247

   A more personalized way for team members to help customers

   2016 · drift.com · its alternatives →

5. 5
   How To Track Customer Acquisitions▲111

   Customer Lifecycle, Sales Funnel, and Content Strategy

   2016 · medium.com · its alternatives →

6. 6
   Trackoji▲215

   Emojional feedback and analytics

   2017 · trackoji.com · its alternatives →

7. 7
   SaleSmartly▲328

   Turn conversations across every channel into customers

   Sep 2026 · salesmartly.com · its alternatives →

8. 8
   Kylie▲83

   Automate answers to customer service requests

   2017 · kylie.ai · its alternatives →

9. 9
   ScopeAI▲199

   Extract insights from customer conversations using AI

   2017 · its alternatives →

10. 10
    HyperGrowth▲118

    Learn how to become a customer-driven company

    2017 · blog.drift.com · its alternatives →

11. 11
    Drift FullStory Integration▲94

    See exactly what your customers are seeing

    2016 · drift.com · its alternatives →

12. 12
    Seaworthy Episode 11: Creating Delightful Customer Experiences▲66

    ft. Kris Eul of Kipsu

    2016 · headway.io · its alternatives →

13. 13
    Metisa▲122

    Product recommendations that learn as your customers shop

    2017 · its alternatives →

14. 14
    Amplify▲137

    Turn your SaaS customers into social ambassadors

    2015 · ramen.is · its alternatives →

15. 15
    Dream Support▲101

    Win business with memorable customer service

    2017 · dreamsupport.com · its alternatives →

16. 16
    Insights from SaaS companies▲77

    A guide for SaaS founders

    2016 · prowly.com · its alternatives →

17. 17
    Customer.io Summer Release▲142

    New ways to reach customers in the moments that matter

    Jul 2026 · customer.io · its alternatives →

18. 18
    Sleek▲157

    Organize and prioritize your conversations w/ your users

    2015 · sleekapp.io · its alternatives →

19. 19
    Insights by Autopilot▲144

    Goal tracking and marketing analytics for customer journeys

    2017 · autopilothq.com · its alternatives →

20. 20
    Hello Tech Pros: Mining HackerNews for Customers▲60

    and building an international SaaS company

    2017 · gadgetsprimer.com · its alternatives →

21. 21
    Machine Learnings▲146

    Understand how A.I. will change your future.

    2017 · its alternatives →

22. 22
    Intercom on Customer Engagement▲97

    Engaging your customers in a meaningful way

    2016 · intercom.com · its alternatives →

23. 23
    Relatas▲71

    Intelligent way to remember your interactions & schedules

    2015 · its alternatives →

24. 24
    Scott AI▲88

    Open AI generated summaries & replies for Intercom & Crisp

    2023 · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →