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Growth · alternatives · 2026

24 alternatives to Kayako

Unified customer service platform

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Kayako launched in 2016; newer entries below may have overtaken it.

  1. 1

    Effortless real-time messaging that teams and customers love

    2017 · kayako.com · its alternatives →

  2. 2
    Kayako▲6

    100% automated 'customer support' 🤖

    2024 · kayako.com · its alternatives →

  3. 3
    Desku▲772

    Automate customer support with power of AI & automations

    2023 · desku.io · its alternatives →

  4. 4

    Unify your customer data with your conversations

    2017 · kayako.com · its alternatives →

  5. 5

    Software to help companies retain customers & grow revenue 💰

    2018 · akitaapp.com · its alternatives →

  6. 6

    The best way to support your customers

    2022 · thrivedesk.com · its alternatives →

  7. 7
    Akkio▲300

    No-code ML for modern sales and marketing teams

    2021 · akkio.com · its alternatives →

  8. 8
    Akita▲69

    Customer success for SaaS

    2022 · akitaapp.com · its alternatives →

  9. 9
    Zoho Desk▲131

    Context-aware help desk software for better customer service

    2016 · zoho.com · its alternatives →

  10. 10

    Send email based on what people do (or don't do) in your app

    2014 · customer.io · its alternatives →

  11. 11

    Plan, write, and distribute authentic content that converts

    2025 · boki.io · its alternatives →

  12. 12
    Kaila▲72

    Helps users to answer information when they need it

    2023 · its alternatives →

  13. 13
    Laika▲58

    Easy-to-use product to collect customer reviews

    2023 · its alternatives →

  14. 14

    Free of charge knowledge base tool to reduce support tickets

    2019 · customerly.io · its alternatives →

  15. 15

    Meet Kai, Gleap’s AI-driven customer support hero

    2023 · gleap.io · its alternatives →

  16. 16

    Turn feedback into revenue with AI

    2024 · getcustomeriq.com · its alternatives →

  17. 17
    helpkb▲69

    An open source knowledge base or FAQ to support customers

    2022 · its alternatives →

  18. 18

    24/7 peer support for healthier, happier servers

    2022 · pages.kokocares.org · its alternatives →

  19. 19
    Daktela▲10

    All-in-one customer care

    2025 · its alternatives →

  20. 20
    Kookoo▲102

    All in one call center software for SMB's.Zero agent rental.

    2017 · its alternatives →

  21. 21
    Ikuna▲107

    A workspace memory for your Mac for focused work

    Mar 2026 · brnsft.com · its alternatives →

  22. 22
    SideKik▲83

    Every hero needs a SideKik

    2023 · strama.ai · its alternatives →

  23. 23

    Personas made simple for Jira Cloud

    2021 · marketplace.atlassian.com · its alternatives →

  24. 24

    Continuous-learning AI platform for customer service

    2016 · netomi.com · its alternatives →

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Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →