Work · alternatives · 2026

24 alternatives to helpkb

An open source knowledge base or FAQ to support customers

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. helpkb launched in 2022; newer entries below may have overtaken it.

1. 1
   HelpCrunch Knowledge Base▲268

   Deliver instant answers to customers 24/7 with help articles

   2019 · helpcrunch.com · its alternatives →

2. 2
   Helphub▲251

   The GPT-3 powered knowledge base that writes itself

   2020 · helphub.io · its alternatives →

3. 3
   Customerly Knowledge Base Platform▲177

   Free of charge knowledge base tool to reduce support tickets

   2019 · customerly.io · its alternatives →

4. 4
   PaceKB Knowledge Base Software▲73

   Reduce your average support time by over 50%

   2023 · pacekb.com · its alternatives →

5. 5
   HelpSite.io▲458

   Generate a beautiful FAQ & help site in minutes.

   2016 · helpsite.com · its alternatives →

6. 6
   HelpCrunch▲114

   Customer communication tool for support, marketing & sales

   2015 · helpcrunch.com · its alternatives →

7. 7
   Document360 7.0▲152

   The knowledge base platform engineered for growing companies

   2021 · document360.com · its alternatives →

8. 8
   KnowledgeBase▲122

   Help your support team, provide 24/7 self-service to clients

   2022 · knowledgebase.com · its alternatives →

9. 9
   ThriveDesk▲281

   The best way to support your customers

   2022 · thrivedesk.com · its alternatives →

10. 10
    HelpKit Knowledge Base▲602

    Build a professional help center or doc site with Notion

    2022 · helpkit.so · its alternatives →

11. 11
    Help Scout for Startups▲171

    Free customer support platform for startups

    2022 · helpscout.com · its alternatives →

12. 12
    Intercom Educate▲485

    What a knowledge base should be–personal and intelligent

    2016 · intercom.com · its alternatives →

13. 13
    HelpDocs▲202

    Help Customers Successfully Use Your Product

    2016 · helpdocs.io · its alternatives →

14. 14FH
    Full Help – Self-hosted help desk and knowledge base software▲197

    2019 · fullhelp.com · its alternatives →

15. 15
    Free Knowledge Base by Dashly▲201

    Optimize your customer support with Knowledge Base by Dashly

    2019 · dashly.io · its alternatives →

16. 16
    Helpy▲131

    A simpler, more beautiful open source helpdesk for your site

    2016 · helpy.io · its alternatives →

17. 17
    Knowledge Base▲98

    Smart knowledge base to support your customers and agents

    2018 · knowledgebase.com · its alternatives →

18. 18
    HelpDesk.com▲145

    Simple ticketing system for teams.

    2019 · helpdesk.com · its alternatives →

19. 19
    Help Scout▲306

    Help desk software for a more human & helpful experience

    2016 · helpscout.com · its alternatives →

20. 20
    Helpy Beta▲199

    A modern, open-source Helpdesk alternative.

    2016 · helpy.io · its alternatives →

21. 21
    FROGED Knowledge Base▲126

    Self-service support with articles to help your customers

    2020 · its alternatives →

22. 22
    Desk.Help▲42

    A customer support tool for solo makers & small teams

    2025 · bubble.io · its alternatives →

23. 23
    Introducing Drift Help▲312

    A 100% free knowledge base for your startup

    2018 · drift.com · its alternatives →

24. 24
    Help.center▲180

    Create AI knowledge base to reduce support tickets

    2023 · help.center · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →